Thalamos helps those with acute mental illness access care more quickly.
Business overview
Location | London, United Kingdom |
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Social media | |
Website | www.thalamos.co.uk |
Sectors | Healthcare Digital B2B |
Company number | 10814088 |
Incorporation date | 12 Jun 2017 |
Investment summary
Business highlights
- We reduce time to treatment from around 7 days to 27 hours
- We work directly with the UK healthcare regulator the CQC
- 75% of Mental Healthcare providers have received Thalamos forms
- Over £500k of investment rasied to date
Idea
Introduction
My cousin Ross and I started Thalamos in 2018. We did so with the intention of creating digital tools to support clinicians to improve outcomes in the assessment and treatment of mental illness.

From a base of personal experience, the first challenge we wanted to address was the Mental Health Act (MHA). Admission to hospital under the Mental Health Act is often referred to as "being sectioned". This emergency care pathway is how someone with an acute mental illness, who is a harm to themselves or other people, receives access to healthcare.
This is a process which, even in 2020, is an entirely paper based and hugely complicated legal process. It involves relatives, social workers, doctors, nurses and sometimes even the police and courts. It can be slow, complicated, distressing and prone to errors. Between 2016 and 2019, over 1,000 people were unlawfully detained, which we view as a result of the paper process.
Thalamos is changing this. We are making the Mental Health Act:

Substantial accomplishments to date
When Covid-19 hit, the Thalamos team's immediate response was to ask, "what can we do to help?"
Quickly we realised that our software could support clinicians with a degree of social distancing. To make this a reality, the team set about developing our solution to make the entire admission process digital. We also made our software free: procurement teams had enough on their hands trying to buy PPE.
Our response was featured in the leading Health Service Journal. https://www.hsj.co.uk/covid-19-resources/thalam...
Care Quality Commission (CQC)
Pre Covid-19 we were already working with the UK Healthcare regulator the CQC. As they too moved to remote working, we supported them in safely being able to submit their statutory forms to hospitals across the country.

Improving Care
Our most significant achievement to date has been the care improvements we've helped to deliver and the feedback we've received.
Doctor / SOAD - “All went well with my first Thalamos T3. MHA administrator confirmed that she had received it. Great system.”
Social Worker/AMHP - "I have just completed a trial section 2 application for admission and now have two forms in Caseload – so happy days. It was a very quick and easy application to complete so thanks very much."
Senior Mental Health Law Officer - “Received the form typed enormous thanks for this”.
Monetisation strategy
Thalamos delivers an off-the-shelf software as-a-service to NHS Trusts, Local Authorities and Private Mental Healthcare providers.
New customers are able to sign-up using their professional registration numbers. These are automatically checked against the Department of Health and Social Care to ensure users have the appropriate approvals.

Institutions, whether public or private, are charged a fee on a per-user basis. All terms are agreed in advance as we are pending approval on the Crown Commercial Service, "G-Cloud 12" digital market-place.
At launch our first customer was the Care Quality Commission the UK care regulator. They joined on standard Terms.
Use of proceeds
The primary focus for this round of fundraising is accelerating our product development capabilities. Doing so will allow us to keep pace with the requirements of our customers.

Having the best product doesn't necessarily guarantee success, so we're also investing in our Customer Onboarding team. Their input will mean trusts are able to get up to speed quickly and start realising the care improvements of using Thalamos.
Key Information
Bounce Back Loan
Thalamos have a Government secured bounce back loan. £50,000 received on a 6 year term with 2.5% interest. Repayments are due from May 2021.
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