Zvilo is a credit-led digital bank for the Balkans and emerging markets with a sustainable focus.
Business overview
Location | London, United Kingdom |
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Social media | |
Website | www.zvilo.com |
Sectors | Finance & Payments Digital Mixed B2B/B2C |
Company number | 11342079 |
Incorporation date | 2 May 2018 |
Investment summary
Business highlights
- Huge Market: ~40% Unbanked | ~€11b Remittances (p.a.) | High Fees
- Kosovo Market Launched | Launch North Macedonia & Albania in '23*
- €50m Debt Facility signed with Fasanara Capital
- SME Product Launched I Revenue Generating
Idea
Introduction
Zvilo is on its way to becoming the first digital bank in the Balkans, providing seamless connectivity, low fees, and accessible credit, and later bringing its offerings to other emerging markets.

Digital banks are present in most of Western Europe; however, the Balkans have been overlooked, and we believe the region is poised to become the next major growth market in Europe. There is a huge opportunity for Zvilo to modernise the banking experience in the Balkans.
The Balkan region has a population of over 21m, of which almost 40% remain unbanked. Moreover, 41% of businesses in the region need loans, but collateral requirements are almost 200%, which means funding is less accessible for SMEs.The diaspora of Balkan people is over 6m, with more than €11b being sent to their families in the Balkans each year. Through Zvilo, SMEs and consumers can take advantage of up to 85% savings across all banking and transfer fees.
We believe in a financially inclusive future, and it's our goal to make affordable financial products & services accessible to all.

Substantial accomplishments to date
✔️ €50m debt facility signed with Fasanara Capital, turbocharging our SME lending.
✔️ The development and successful launch of Zvilo’s proprietary digital platform for our supply chain finance program.
✔️ Successful onboarding of our initial value chains. We are in the process of onboarding several more by Q1 2023.
✔️ Continued revenue generation since the launch of our SME lending product in Kosovo in December 2021 while building a quality loan book with zero losses and NPLs.
✔️ Growth in our Kosovo and London teams with the commencement of three new full-time staff members.
✔️ Development of the Zvilo app prototype showcasing key features, including consumer microloans, specialized SME loans, remittance transfers and B2B and B2C payments.
✔️ Lending (factoring) license secured from the Central Bank of Kosovo in November 2021.
✔️ Signed a Memorandum of Understanding (MoU) with Mastercard, affirming Mastercard's support towards the region and Zvilo's business model.
✔️ Aligned with United Nations Sustainability Development Goals (SDGs) and adopted Environment, Social and Environment (ESG) commitments.
Monetisation strategy
We believe that building a loan book from the very beginning is key to building a sustainable digital bank that generates revenue from day 1. As we scale our lending product in Kosovo & expand operations into other markets, we will kick-start our consumer lending and transactional banking via the Zvilo app.
What sets us apart from other digital banks is our specialised lending across these key revenue streams:
1. SME Lending: we provide short-term working capital facilities to SMEs across systemic value chains.
2. Consumer Lending: through the Zvilo app, credit-eligible consumers will be able to obtain microloans, such as Buy Now Pay Later, overdrafts & credit cards.
3. Money Transfer: through the Zvilo app, Balkan nationals can transfer funds from the UK & EEA to their families in the Balkans & vice-versa with savings of up to 85%.
4. Transactional Banking: Zvilo will receive interchange, FX and payment fees with each transactional use of the card products and payments.

Use of proceeds
A successful round of funding will enable Zvilo to grow its loan book and revenue, help prepare its entry into North Macedonia and Albania, invest in technology and expand its product offering. The primary use of funds will be for:
— Further development of Zvilo’s proprietary SME platform and its Zvilo app
— Launching Zvilo in North Macedonia and Albania*
— Scaling Zvilo’s SME loan book in Kosovo, North Macedonia and Albania
— Expansion of Zvilo product offering
— Accommodating the growth of the Zvilo team and the ongoing costs associated with human resources, operations and strategic planning
— Marketing activities related to Zvilo products and the investor community
*Zvilo is not yet regulated in these jurisdictions but has begun the preliminary steps.
Investor Perks

Please note that any discounts, rewards and/or offers listed by a company in its campaign are subject to the terms and conditions applied by that company and listed above. It is the company’s responsibility to honour such discounts, rewards and/or offers and Seedrs does not take any responsibility for them.
Key Information
Debt
Please note that the business has agreed to the following outstanding debt obligations.
Please note that the business has agreed to the following outstanding debt obligations.
In order to scale up its lending capacity, the company has agreed to a debt facility of up to £50,000,000 from a debt fund (the “Lender”).
Funds drawn down by the business accrue interest of up to 9% and are paid in arrears on a quarterly basis.
Term of the debt facility is 2 years and can be extended for 1 additional year at the Lender’s discretion. At the end of the term, the debt facility may be renegotiated and extended if the company is successfully deploying the capital, originating loans to its clients and building track record.
Outstanding Warrants
As part of the agreement with the Lender, as set forth above, the business agreed to issue one equity warrant outstanding which is exercisable at any time by the Lender for a period of 24 months after signature of the warrant instrument and at the discretion of the warrant holder.
This warrant enables the warrant holder to subscribe up to 12.5% equity of the fully diluted capital of the company at a share price based on a £10m valuation. The exercise of the warrant by the Lender will not trigger Seedrs’ investors pre-emption rights as pre-emption rights have been waived in respect of these warrants.
This warrant, if exercised, would dilute existing investors at that point in time.
In addition, for a period of 24 months after signature of the warrant instrument, the warrant holder will have pro-rata pre-emption rights on further issuance of shares to increase its shareholding up to 17.5% of the fully diluted capital of the company, at a price per share based on the company’s valuation applicable for the corresponding round of financing.
The terms of the warrant have been agreed with the Lender alongside the terms of the debt facility, as explained above, and take into consideration that the Lender is willing to lend significant funds to further develop the company’s business opportunities.
Share Classes
The company currently has two classes of shares, Ordinary Shares and Growth Shares.
Ordinary Shares receive the right to dividends and to vote. On a winding up, all share classes participate pro rata.
Growth shares share the same rights as Ordinary shares, except for Voting rights, which they do not receive. Growth shares are exclusively for employees.
Investors in this round will be receiving Ordinary Shares.
Business Subsidiary
Zvilo Ltd. has a Subsidiary located in Kosovo. The Subsidiary is 100% owned by Zvilo Ltd.
Investment Disclosure
£274,848.53 of the investment being reflected as part of the amount raised was received by the company between 06/05/22 and 29/07/22. The investment is on the same terms as the Seedrs investment.
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